A: There are only two types of tickets and both are now exclusively available on Eventbrite. The two ticket types are: Day Time ticket and Day+Night ticket. We have decided to remove the nighttime only ticket to ensure fairness for all ticket holders and to encourage everyone to enjoy the entire programming that the festival has to offer. If you have previously purchased a nighttime only ticket, your ticket is now valid both for day and night time entry.

A: No, if you bought tickets for others, make sure they have a valid ticket when they check in. However, since we will be serving alcohol, we will need to check everyone’s ID at time of check in. Under-age ticket holders will receive a separate wristband.

A: Yes. All tickets from Umoh and Eventbrite are valid, official tickets for our festival. 

A: There is no need to request the change. All night time tickets will be automatically updated and valid for entry during the day.

A: You may request a refund via Eventbrite following the instructions here.  If you paid with Apple Pay and have issues accessing your ticket, select the option to contact the organizer via Eventbrite and send us a message with your order # and the right email. We will update your email and ensure your tickets are delivered to you.

A: For eventbrite, you can request a full refund (excluding processing fees) up to 7 days before the event. For Umoh, you can only request a refund up to 30 days before the event, which has already passed. However, we do honor ticket transfers. Please review the full terms and conditions here.

A: We had an overwhelming amount of ticket purchases for Day 3 and are actively reviewing how many tickets we have left. However, we have released a limited quantity of tickets.

A: Each day of the festival offers something different, and ticket prices are adjusted to reflect demand and programming. Day 3 features the most in-demand performances, while we’ve kept earlier days more affordable to make it easier for more fans to join throughout the weekend.

A: Yes - as long as your ticket mentions “3 Day” you may use this to attend the event on all 3 days.

A: We received feedback that it is more difficult for attendees to come to our event during the weekday due to work, school, and other commitments. To encourage everyone to attend all days of the festival, we have adjusted prices accordingly. 

A: Please send us an email at admin@unitedkoreanfounders.com with your order number and purchase platform. We will work with you to process a refund of the difference.

A: Any and all available tickets will be available for purchase on Eventbrite, even on the day of the event.

A: All ticket holders (regardless of ticket type) can start checking in starting at 7:30 AM on October 16, 8:00 AM on October 17, and starting at 7 AM on October 18.

A: All attendees receive a name tag with their name and affiliation. If you have multi-day access, your name tag will list the days you’re attending and can be reused—no need to check in again on later days. Please don’t lose your name tag, as it’s required for entry.

A: Night Time attendees receive a name tag, a wristband, and a numbered ticket for concert entry order. Wristbands must be worn at all times and are non-reusable and non-transferable. Night Time attendees must check in each day to receive a new wristband and numbered ticket for that evening’s concert.

A: No. Each attendee must check in personally and can only pick up their own items. If someone purchased your ticket for you, make sure you have your own ticket email ready at check-in. The name on your ticket doesn’t need to match your ID—we can adjust your name tag when you arrive.

A: No. The name on your ticket does not need to match your government-issued ID. However, you can still only check in once and receive one wristband under your name.

A: All guests must present a valid government-issued photo ID for age verification. Individuals under the age of 21 will be issued a separate wristband and will not be permitted to purchase or consume alcoholic beverages within the venue.

A: The concert will start at 7:00 PM and end at 12:00 AM.

A: Until the performances begin, you will be granted entry to the rest of the festival grounds, giving you access to various Korean F&B vendor booths, K-Beauty/K-Fashion/K-Lifestyle booths, and keynotes from industry experts and leaders.

A: Yes, as long as you have a valid wristband you may leave and re enter the venue at any time. 

A: We will be releasing information on the order of the performances closer to the event date. The full line-up for each day is as such: Day 1: So Hee Song, Soyou, Sam Kim, Sohyang | Day 2: Jiselle, Seori, Yves, TripleS | Day 3: sokodomo, GIRIBOY, Zion.T, Cortis, Epik High

A: The concert venue holds up to 3000 people.

A: There will be a coat check available for a small fee. 

A: The venue prohibits the following items and each person will be subject to a bag search upon arrival: Beverages (factory sealed water is permitted), Bottles/Flasks (glass/aluminum/metal), Coolers, Drug/Illegal Substances, Fireworks/Flares/Smoke Bombs, Flammable products, Flashlights/Laser Pens, Food, GoPros, Hydration Packs/Backpacks, Detachable Lenses, Inflatables, Jewelry with spikes/studs, Laptop Computers, Large Backpacks, Pepper Spray, Professional Cameras (anything with a detachable lens), Scooters/Skateboards, Selfie Sticks, Stools or any equipment used to stand on, Umbrellas that are not collapsible (collapsible umbrellas are fine), Weapons, Whistles/Horns, radios/wireless broadcast equipment.

A:  We will be featuring Korean food and beverages from iconic Korean-owned brands and restaurants such as Okdongshik, Odre, Take31, Samwoojung, Seoul Salon, and more. We will have vegetarian-friendly options available. 

A: Food prices will be between $10 to $20.

A: We do not accept cash - card and tap to pay only.

A: Yes, we will have a bounty of samples of Korean skincare, lifestyle, and fashion brands.

A: Yes! Hwayo, a premium Korean soju brand, is our official sponsor. We will also have Korean alcoholic beverages such as beer, makgeoli, wine, soju, and cocktails. 

A: We highly recommend you take public transportation (train, bus, ride share, etc.) to get to the venue. The closest trains stations are High St-Brooklyn Bridge (A, C) and York St (F). Once you get off the train, walk to the Navy Yard. We do not have any parking spots available on-site.

A: Thank you for your interest in volunteering for KOOM festival. At this time, we are no longer taking volunteers. Please be on the lookout for future volunteer opportunities! All applicants who have been selected to volunteer have received an email from us.

A: There is no age restriction for the night concert. However, attendees under 18 are strongly encouraged to be accompanied by a parent or guardian.